Onward Scrutiny Board
The Onward Scrutiny Board provides valuable feedback and recommendations on how we can improve the services you receive. They doRead More
FAQ Group: CEC Groups
Customer Resolution Forum
The Customer Resolution Forum independently reviews our complaint handling process to ensure effective and efficient resolutions are given to customers.Read More
Customer Equity Forum
The Customer Equity Forum helps to ensure that customer facing policies address the needs of our communities, as well asRead More
Home Ownership Forum
The Home Ownership Forum reviews and provides feedback on our performance, communications, documents, policies and procedures to ensure they addressRead More
Regional Repairs and Maintenance Groups
Our Regional Groups meet to discuss aspects of our repairs, servicing and planned maintenance programmes. They review our plans andRead More