What does the new app do?
Simply download the app on your mobile and tablet devices to: Report a repair and book an appointment View andRead More
FAQ Group: Customer App FAQs
Why has the app been created?
We are introducing the Onward Homes App to give you more choice and flexibility about how you want to get inRead More
What if I want to get in touch another way?
There are lots of different ways that you can contact us, and we want you to have the option toRead More
How do I download the app?
You will soon receive an email inviting you to download the app with instructions on how to get started. Read More
My activation code won’t work, what do I do?
Your activation code expires after 14 days. If your code has expired, please contact us to request a new one.
What do I do if I forget my password?
If you forget your password, tap ‘Forgot Password/Reset’ on the login screen and you’ll be taken to a screen toRead More