Why has my rent increased?
Our rent increases are set within a limit that is set by the Government called the Government Rent Standard. UnderRead More
FAQ Group: Rent FAQs
How is the rent increase calculated?
Rents are set each year based on the Consumer Price Index figure in September, which was 1.7% in September 2024,Read More
When will rents go up?
Rents will change from 1st April 2025 for monthly, quarterly, and annual charge accounts. Weekly rents will change from MondayRead More
I claim Universal Credit. Do I need to do anything?
Once you’ve received the letter confirming your rent charges in February, you will need to inform the Department for WorkRead More
I claim Housing Benefit. Do I need to do anything?
If your Housing Benefit is paid directly to you, then you will need to inform Housing Benefit of your rentRead More
What do I do if I can’t afford the increase?
If you think you will struggle to pay your rent, please let us know as soon as you can. OurRead More