What is a service charge?
Your service charge covers the cost of services provided to your scheme, neighbourhood and personal charges in relation to yourRead More
FAQ Group: Service Charges explained
How is my charge calculated?
The charge is calculated annually based on the cost of services for the previous year and estimated costs for theRead More
What items are chargeable?
Every type of service we can charge via service charges are listed below, with an explanation of what they cover.Read More
Why does my neighbour pay a different amount to me?
You only pay for the services that you use whether direct to your house or in the area that youRead More
Will Housing Benefit or Universal Credit cover the increase in service charges?
If you receive Housing Benefit or Universal Credit, the majority of your service charges will be covered apart from individualRead More
What if I can’t afford the changes to my service charge?
If you are worried about your service charges, please contact our Financial Inclusion Team. We can offer support to helpRead More