Leaseholder Contact information
It is important that we retain up to date information about the customers that own our properties. When you contact us, we will use this information to verify your identity. If it is not up to date this can lead to delays in dealing with your enquiry. We may also need to contact you in the event of an emergency such as a leak or fire at the development.
Data Collection Statements
For Contour Property Service Leaseholders
Contour Property Services is a controller of personal information for the purposes the UK General Data Protection Regulations (UK GDPR), any personal data you have provided will be stored and processed in accordance with CPSs obligations to comply with the UK GDPR. For full details, please see CPS Privacy Notice, available at onward.co.uk/for-customers/for-leaseholders-and-shared-owners/contour-property-services/contour-property-services-privacy-notice. CPS collects, stores and processes personal data under a lawful basis of contractual necessity and legitimate interest.
For Onward Leaseholders
Onward Homes (parent company to CPS) is a controller of personal information for the purposes the UK General Data Protection Regulations (GDPR), any personal data you have provided will be stored and processed in accordance with Onwards obligations to comply with the GDPR. For full details, please see Onward Homes Privacy Notice, available at onward.co.uk/privacy-policy. Onward Homes collects, stores and processes personal data under a lawful basis of contractual necessity and legitimate interest.