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Hoarding support

Hoarding support 

Is clutter getting in the way of your everyday life? If you’re feeling overwhelmed or aren’t sure where to begin, you’re not alone.  

We understand that getting started can be difficult and it may be hard to let people into your home. Our team is always here to work with you at your own pace. 

Click the questions below for more information on our hoarding support service. 

What is hoarding?

Hoarding is a complex issue that may not always be a problem. If your possessions start to impact on your everyday life, happiness, safety and/or stop you from using hallways or rooms in your home, our Hoarding Specialists can help. 

How can Onward help me with hoarding?

Our supportive Hoarding Specialists will work with you on a one-to-one basis with the aim of decreasing safety risks and improving the functionality of your home. We will look at four main areas with you: 

  1. Fire – do you have flammable materials near heat sources or electric sockets?  
  2. Access – can you move around safely? Could you get out in an emergency?
  3. Hygiene – does the clutter make it hard to clean or attract insects? 
  4. Function – does each room serve its purpose? 

Together, we’ll agree on some small steps and practical solutions to help you achieve a happier, healthier and safer home. 

We understand that you may be worried about letting us into your home and it can be difficult to get started. Our Hoarding Specialists are friendly, experienced and always here to help at your own pace. 

If you need help from us, you can get in touch by emailing hoarding@onward.co.uk or calling 0300 555 0600. 

Is there a Hoarding Support Peer Group I can attend?

Join one of our friendly Hoarding Support Peer Groups to get help with decluttering, reorganising and living with hoarding through practical advice and emotional support. 

Family members and friends are also welcome. Free tea, coffee and biscuits are provided. 

Preston 

Every other Wednesday from 1pm to 3pm at Units 10-12, Oakham Court, Avenham, PR1 3XP.  

  • 7th and 21st August 
  • 4th and 18th September 
  • 2nd, 16th and 30th October 
  • 13th and 27th November 
  • 11th December  

Accrington 

Every other Monday from 11am to 1pm at Accrington Town Hall, 42 Blackburn Rd, BB5 1LA. 

  • 23rd September 
  • 7th and 21st October 
  • 4th and 18th November 
  • 2nd and 16th December 

Salford 

Every other Monday from 11am to 1pm at The Naz Community Hall (BCC-Salford), Lower Broughton, M7 1ZQ.   

  • 5th and 19th August 
  • 2nd, 16th and 30th September 
  • 14th and 28th October 
  •  11th and 25th November 
  • 9th  December 

Liverpool 

Every other Wednesday at Alexandra Court, 20-28 Princes Road, L8 1TH. 

  • 14th and 28th August 
  • 11th and 25th September 
  • 9th and 23rd October 
  • 6th and 20th November 
  • 4th and 18th December 

Visit Hoarders Helping Hoarders for more information about other peer support groups.

 

Need help with hoarding?

If you need help from us, you can get in touch by emailing hoarding@onward.co.uk or calling 0300 555 0600. 

If you are a Housing Association or partner interested in learning more about our project, please use the details above.