Customer newsletters
Take a look at our latest newsletters.
For tenants
The Onward Newsletter
Winter 2024
In this issue: tips to keep you and your home safe this Winter and stories from across your neighbourhoods.
For Customer Engagement Community members
Your Voice Newsletter
Autumn 2024
In this issue: how we are listening to customer feedback to make meaningful changes and the Onward Scrutiny Board’s Annual Review.
For leaseholders and shared owners
Home Ownership Matters
Winter 2024
In this issue: changes we’ve made following your feedback and information about your year-end accounts.