Hosted every six weeks, the forum aims to improve the quality of housing for LGBT+ tenants.

Onward is committed to celebrating diversity, supporting inclusion and promoting equality within the organisation and communities we serve.

As part of this commitment, we are pleased to work with the brilliant HouseProud – an organisation which aims to empower social housing providers to improve services for LGBT+ residents. We are determined to continue supporting HouseProud so that we can become more knowledgeable about LGBT+ issues and better serve our customer’s needs.

The HouseProud Rainbow Roofs LGBT+ Customer Forum brings together customers from housing associations across the North West, housing professionals, agencies, and local authority representatives.

The forum focuses on the following topics:

• Hate crime and its impact on LGBT+ people

• Housing for older LGBT+ people

• LGBT+ training for staff

• Calendar of events

• Increasing the diversity of members

• Celebrating local LGBT+ heroes

• Supporting local LGBT+ business

After each meeting, a formal report is written so that participants can share learning and best practice with their housing association, colleagues and local authority.

Why should you attend?

Because your voice matters. Taking part in events like this enables people like you to help make your home and neighbourhood a better place to live. It’s also a chance to meet some new people.

Need help getting online?

Not to worry, our team are on hand to help you. Please contact Customer Engagement Specialist, Leanne leanne.baldwin@onward.co.uk

Don’t forget to follow @Houseproud_LGBT , @Houseproud_NW and Rainbow Roofs (@RoofsRainbow) / X (twitter.com) on Twitter to keep up-to-date on their great work.

For more information about our diversity and inclusion efforts, keep a look out on our website and social media channels, and for more information about the services we offer please visit the support services page.