Responsibility

Each lease is different, so you should always refer to it for information specific to your home.   

At Onward, we are responsible for providing buildings insurance and where the lease outlines, maintaining communal and exterior areas as well as administering a service charge and reserve fund. 

As a leaseholder, you are responsible for: 

  • maintaining the interior of your home 
  • requesting permission to do certain things, such as home improvements and alterations, subletting and having pets 
  • not doing anything which may cause nuisance to others 
  • paying your rent, service charges and contributing to a reserve fund   

Where your lease outlines, you may also be responsible for: 

  • maintaining the exterior of your home  
  • repairs to the interior and exterior of your home 
  • paying the service charge and/or ground rent