What do I do if I can’t afford the increase?
If you think you will struggle to pay your rent, please let us know as soon as you can. Our Money Advice Team is here to help.
If you are in receipt of Universal Credit allowance or Housing Benefit and this isn’t enough to cover the additional rent increase, we can advise on the options that are available. You can get in touch with a member of the team by calling 0300 555 0600 or by emailing moneyadviceteam@onward.co.uk.