Customer newsletters
Take a look at our latest newsletters.
For tenants
The Onward Newsletter
Summer 2026
In this issue: how we’re working with you to improve homes, neighbourhoods and services..
DOWNLOAD
For Customer Engagement Community members
Your Voice Newsletter
Spring 2026
In this issue: an update on how we’ve listened, what we’ve learned and shaped together.
DOWNLOAD
For leaseholders and shared owners
Home Ownership Matters
Winter 2025
In this issue: tips to keep your home safe and warm as the weather gets colder and how we’re working with homeowners to improve our services.
DOWNLOAD
For customers who receive environmental services
Environmental services update
Autumn/Winter 2025/26
In this issue: an update on the services we deliver during the Autumn/Winter period.
DOWNLOAD