Onward Scrutiny Board Report August 2022
Who’s on it and could I join? The ‘Onward Scrutiny Board’ (OSB) is made up of a diverse range ofRead More
Onward Customer Engagement Annual Report 2020/21
Our Customer Engagement Annual Report provides an update on how customers have influenced our services during 2020-2021. Over the pastRead More
RSB Report – November 2020
As part of our efforts to work collaboratively with customers to improve services and make our homes and neighbourhoods aRead More
Customer Charter
We are committed to providing customers with exceptional customer service time and time again, and we want to do allRead More
Annual Customer Report 2019/20
The Annual Customer Report 2019/20 provides an update on what we’ve achieved and the lessons we’ve learned over the lastRead More
Annual Report & Financial Statements 2020
In the past year, Onward has used its resources to make a positive difference in the communities we serve. WeRead More