When will you tell me about planned works? Will I receive updates?
We recently issued you with a plan which included advance notice of planned investment work that we intend to carryRead More
FAQ Group: Leaseholders - Planned work questions
What is your consultation process?
Under Section 20 of the Landlord & Tenant Act 1985, we must consult with you if works will cost anyRead More
How do you manage planned work?
We are committed to achieving good quality outcomes and a Project Manager will be allocated to monitor planned works andRead More
I want to give feedback on the work taking place. How can I do so?
If you’d like to give feedback whilst the work is taking place, you can get in touch by emailing section20@onward.co.uk. Read More