Manchester
Get help with downsizing in Greater Manchester

Are you a current Onward customer aged over 50, living alone, with a partner, or an adult child in the Manchester City Council area? If you are looking to downsize to a smaller home, whatever the reason, we’re here to help you find the perfect fit.
We’re working with Manchester City Council on an exciting new scheme called Rightsizing, which supports customers who are looking to move from a family house to a smaller home that better meets their needs.
If you feel it’s time for a change and choose to move through the scheme, you’ll get access to:
- support from a dedicated Rightsizing Officer
- help to find a new home in the Manchester City Council area that meets your needs
- free assistance with the move
- a payment of £2,500 to help you settle in
We understand that you may have some questions, so if you are interested in downsizing, please get in touch with the Manchester City Council’s Rightsizing Coordinator, Concilia, by emailing mcchsright.sizing@manchester.gov.uk or calling 0161 720 5861 to find out more.
We can also support you through a mutual exchange, where you can swap your home with a customer from Onward or another registered provider. If you’d like to learn more, please email customerservices@onward.co.uk or 0300 555 0600.