Annual customer report 2023/24
Our Annual Report 2023/2024 looks back over the last year to cover some of the work we have done to improve your homes, services and neighbourhoods.
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Annual report and financial results 2023/24
Onward has issued its Annual Report and financial results for 2023/24, which show that the organisation continues to remain resilient as we invest in customers’ homes and improvements to our services.
Annual Complaints Performance & Service Improvement Report 2023/24
Our Complaints Performance & Service Improvement Report provides a summary of our annual performance for 2023-24 and outlines the actions we have taken to further improve the complaints process for customers.
Annual report and financial results 2022/23
Our Annual Report and financial results for 22/23 sets out how we continue to support customers with the cost of living.
Annual customer report 2022-23
Our Annual Report 2022-2023 looks back over the last year to cover some of the work we have done to improve your homes, services, and neighbourhoods.
Annual complaints review 2022-23
Our complaints review provides a summary of our annual performance for 2022-23 and outlines the actions we have taken to further improve the complaints process for customers.
Transparency reports
Our transparency reports detail our development spend over £500.