Lancashire
Getting the basics right and listening to you, your priorities and aspirations remain the foundation for everything we do. Our Corporate Plan, The Onward Difference, is all about enabling you to be your best, in a home you love and place you are proud of.
Explore updates about the changes we’ve made, as well as examples of how we are making The Onward Difference in your local area.
Ressendale
Enabling people to be their best
Through the Onward Community Fund, we have gone beyond housing by granting over £9.9k to eight local projects across Lancashire since March last year. For further details about how you could get support, please email socialinvestment@onward.co.uk.
Providing homes our customers love
Since April last year, we have made improvements to our existing homes across Lancashire, including 237 new kitchens, 180 new bathrooms, 64 new roofs, 603 new doors and 43 new boilers. We have also installed new windows in 284 homes and improved the insulation of 81 homes.
Lancaster
Enabling people to be their best
We have engaged with customers living in rural areas to ensure they are able to access the support they need, as well as offering guidance on home safety.
Through the Onward Community Fund, we have gone beyond housing by granting over £9.9k to eight local projects across Lancashire since March last year. For further details about how you could get support, please email socialinvestment@onward.co.uk.
Providing homes our customers love
Since April last year, we have made improvements to our existing homes across Lancashire, including 237 new kitchens, 180 new bathrooms, 64 new roofs, 603 new doors and 43 new boilers. We have also installed new windows in 284 homes and improved the insulation of 81 homes.
Chorley
Enabling people to be their best
Through the Onward Community Fund, we have gone beyond housing by granting over £9.9k to eight local projects across Lancashire since March last year. For further details about how you could get support, please email socialinvestment@onward.co.uk.
Providing homes our customers love
Since April last year, we have made improvements to our existing homes across Lancashire, including 237 new kitchens, 180 new bathrooms, 64 new roofs, 603 new doors and 43 new boilers. We have also installed new windows in 284 homes and improved the insulation of 81 homes.
Creating places people are proud of
We supported Chorley Council’s skip day in our Mendip neighbourhood, and alongside customers, helped to clear fly tipping and clean up the area.
Burnley
Enabling people to be their best
Through the Onward Community Fund, we have gone beyond housing by granting over £9.9k to eight local projects across Lancashire since March last year. For further details about how you could get support, please email socialinvestment@onward.co.uk.
Providing homes our customers love
Since April last year, we have made improvements to our existing homes across Lancashire, including 237 new kitchens, 180 new bathrooms, 64 new roofs, 603 new doors and 43 new boilers. We have also installed new windows in 284 homes and improved the insulation of 81 homes.
West Lancashire
Enabling people to be their best
Through the Onward Community Fund, we have gone beyond housing by granting over £9.9k to eight local projects across Lancashire since March last year. For further details about how you could get support, please email socialinvestment@onward.co.uk.
Providing homes our customers love
Since April last year, we have made improvements to our existing homes across Lancashire, including 237 new kitchens, 180 new bathrooms, 64 new roofs, 603 new doors and 43 new boilers. We have also installed new windows in 284 homes and improved the insulation of 81 homes.
Creating places people are proud of
Customers in Ormskirk and Scarisbrick told us that they were not satisfied with the standard of communal cleaning and grounds maintenance services. At the beginning of this year, we brought our environmental services inhouse, with these moving from contractors over to Onward Environmental. Customers here have told us that they are pleased with the services and have seen improvements now that they are delivered inhouse.
Blackburn
Enabling people to be their best
Through the Onward Community Fund, we have gone beyond housing by granting over £9.9k to eight local projects across Lancashire since March last year. For further details about how you could get support, please email socialinvestment@onward.co.uk.
Thanks to a grant from the Fund, Sustainability Living CIC has helped to educate children on the alternative energy and planning needed to develop towns and raise awareness of local career opportunities.
VOICE Boulevard Centre in Blackburn also received funding to expand their Breakfast Club initiative through the Fund.
Providing homes our customers love
Since April last year, we have made improvements to our existing homes across Lancashire, including 237 new kitchens, 180 new bathrooms, 64 new roofs, 603 new doors and 43 new boilers. We have also installed new windows in 284 homes and improved the insulation of 81 homes.
Creating places people are proud of
Through a partnership with local Police, our Neighbourhoods and Safer Neighbourhoods Teams are improving how we respond to antisocial behaviour.
In Yates Fold and Honeyhole, we have worked with Blackburn and Darwen Borough Council to improve waste management and tackle fly tipping.
Hyndburn
Enabling people to be their best
We welcomed nine Year 11 students from Hyndburn Academy on a two-day work experience placement where they spent time with different Onward teams such as Neighbourhoods and Repairs to learn about job opportunities in the housing sector and apprenticeships at Onward.
Through the Onward Community Fund, we have gone beyond housing by granting over £9.9k to eight local projects across Lancashire since March last year. For further details about how you could get support, please email socialinvestment@onward.co.uk.
Thanks to a grant from the Fund, Accrington Wildcats Rugby Club are delivering an equality project that aims to embed inclusivity in the sport and will see a focus on the recruitment of female, minority ethnic and disabled volunteers and players. The funding will also enable the club to increase its training schedule through an investment in mobile floodlights and capacity for community gatherings to enhance social cohesion, inclusivity and belonging across the borough.
We have also supported Maundy Relief which is using a grant from the Onward Community Fund to expand its food growing project by increasing food production across its allotments and delivering more produce to nine food banks and pantries across Accrington.
During Mental Health Awareness Week, our 1st Call Team invited the local community in Hyndburn to get fishing for wellbeing. The event, led by volunteers, saw 16 local people with different abilities come together to relax, enjoy the fresh air, de-stress and escape the hustle and bustle of modern life. 1st Call have also provided funding for volunteers to complete Level 2 Angling qualifications, which will enable them to teach and coach others at future events.
We held a Christmas party for refugees and asylum seekers in partnership with Hyndburn Borough Council to reduce isolation and provide money advice. The event was opportunity for customers to form friendships, access free Winter clothing and a hot meal, with games and presents for children.
Providing homes our customers love
We have worked with Hyndburn Council and Stepping Stones on their ABEN project, a homelessness reduction initiative, by helping five people with permanent homes. We will continue to work on the initiative in the coming months and offer more homes to those in need.
Our Lockside Walk development of 127 new homes in Clayton-le-Moors is also taking shape thanks to our contractors, Watson Homes, and will offer a range of affordable housing on the banks of the Leeds and Liverpool Canal. The first Shared Ownership and Rent to Buy homes are now available via Onward Living.
Since April last year, we have made improvements to our existing homes in Hyndburn and Ribble Valley through an energy efficiency project to make 81 homes warmer, quieter and more affordable. A total of 126 homes will benefit from the project.
Over this period, we have also made improvements to our existing homes across Lancashire, including 237 new kitchens, 180 new bathrooms, 64 new roofs, 603 new doors and 43 new boilers, as well as the installation of new windows in 284 homes.
Creating places people are proud of
When customers told us that fly tipping was an issue in our Huncoat neighbourhood, we held a joint visit with Hynburn Borough Council and cusotomers which resulted in more bins being given to those living in the area.
We also hosted neighbourhood inspections in our Clayton-le-Moors, Laneside and Springhill neighbourhoods where we spoke with our customers and local residents to improve issues with fly tipping, ground maintenance and car parking.
Over in Clayton-le-Moors, we’re also supporting Hyndburn Leisure’s Keep It Clean volunteering sessions, where Onward colleagues, students from Accrington and Rossendale College and community volunteers come together each month to litter pick and tidy spaces across the neighbourhood.
Customers in Rishton told us that fly tipping was an issue in several key hotspots. Working with Onward Environmental, we have improved bin stores and made these more secure and user friendly for customers.
Following reports of antisocial behaviour in Great Harwood, we worked with the Police at an outreach day to provide advice and information to customers.
Preston
Enabling people to be their best
We have supported the weekly Homework Club hosted by The Foxton Centre which is helping young people progress with English, maths and other subjects.
Our 1st Call Team are delivering the Move Forward project in Preston, which is helping local people aged 25 and over discover a life they’ll love by helping them to enhance skills, boost confidence, find the right training and volunteering opportunities, whilst also supporting with employment and childcare advice.
We supported our partners at the Foxton Centre during their World Homeless Day event and over in Clitheroe, our Neighbourhood and Social Investment Teams attend a fortnightly event at the Olive Branch Café to give advice on housing and financial support.
Through the Onward Community Fund, we have gone beyond housing by granting over £9.9k to eight local projects across Lancashire since March last year. For further details about how you could get support, please email socialinvestment@onward.co.uk.
Providing homes our customers love
Since April last year, we have made improvements to our existing homes across Lancashire, including 237 new kitchens, 180 new bathrooms, 64 new roofs, 603 new doors and 43 new boilers. We have also installed new windows in 284 homes and improved the insulation of 81 homes.
We recently upgraded to the full fire alarm system at our Lonsdale Chase scheme in Preston. Our Older Persons and Property Services teams were joined by contractors Openview at an Afternoon Tea event to thank residents for their cooperation and donated £1,000 to the scheme’s social fund.
Over in Longridge, our Alston Grange development with Tilia Homes is helping local people put down roots through a mixture of 63 Rent to Buy and Affordable Rent homes. The first cohort of customers who moved in last November are settling in well, and we look forward to more homes being released later this year.
Creating places people are proud of
In Longridge, colleagues from across Onward came together to host an event for customers who helped to clean up their neighbourhood and shared their views with us around local issues.
We also hosted several skip days across neighbourhoods in Preston and alongside customers, helped to clear fly tipping and clean up the area.
Through a continued partnership with the council’s Community Safety Team, we have improved how we respond to local cases of antisocial behaviour.
Ribble Valley
Enabling people to be their best
We have engaged with customers living in rural areas to ensure they are able to access the support they need, as well as offering guidance on home safety.
Through the Onward Community Fund, we have gone beyond housing by granting over £9.9k to eight local projects across Lancashire since March last year. For further details about how you could get support, please email socialinvestment@onward.co.uk.
Thanks to a grant from the Fund, we have supported Ribble Valley Foodbank and their Olive Branch Community Café, which helps support people in need across the area. As well as support with food, visitors to the café can access help with housing, employment, money advice and health services.
Providing homes our customers love
Since April last year, we have made improvements to our existing homes in Hyndburn and Ribble Valley through an energy efficiency project to make 81 homes warmer, quieter and more affordable. A total of 126 homes will benefit from the project.
Over this period, we have also made improvements to our existing homes across Lancashire, including 237 new kitchens, 180 new bathrooms, 64 new roofs, 603 new doors and 43 new boilers, as well as the installation of new windows in 284 homes.
Creating places people are proud of
Our Social Investment, Neighbourhoods and Older Persons Teams recently worked with contractor Equans to transform the communal gardens at Showley Court in Ribble Valley. Customers also got involved at the planting day, which saw hundreds of flowers planted across the scheme.
South Ribble
Enabling people to be their best
Our development partner, Keepmoat Homes, has created four new roles and 11 apprenticeships as part of their commitment to social value.
Through the Onward Community Fund, we have gone beyond housing by granting over £9.9k to eight local projects across Lancashire since March last year. For further details about how you could get support, please email socialinvestment@onward.co.uk.
Providing homes our customers love
On the outskirts of Leyland, our Farrington Mews development with Keepmoat has proven consistently popular with people looking for a more affordable route onto the local property ladder. Customers have already moved into 138 homes, with a further 18 homes available over the next two years through Affordable Rent and Shared Ownership.
Since April last year, we have made improvements to our existing homes across Lancashire, including 237 new kitchens, 180 new bathrooms, 64 new roofs, 603 new doors and 43 new boilers. We have also installed new windows in 284 homes and improved the insulation of 81 homes.
Get involved
We want to make sure that your voice is at the heart of everything we do and our Customer Engagement Community helps us do just that. We already have over 3,400 customers from across the North West who help make our homes and neighbourhoods better places to live. You can join them and have the opportunity to:
- Shape and improve services
- Take part in activities to help improve your neighbourhood and local area
- Share concerns, views and ideas
- Help to shape policies and strategies
- Gain useful experiences, develop new skills and increase your confidence
Want to get involved? Please email customerengagement@onward.co.uk or sign up via our online form.
Neighbourhood plans
Take a look at the old neighbourhood plans for your area.
The latest progress report on delivering our neighbourhood plans in Lancashire:
See the original plans for your neighbourhood so you can measure them against our progress. The plans set out what we aim to achieve and improve, and were produced using customer feedback gathered through our STAR survey.